1. DataSeer provides this Privacy Policy to keep you informed of our policies and procedures regarding the collection and use of personal information we receive from users of DataSeer’s website and services. This Privacy Policy applies to all information that is provided to us and may be updated from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the DataSeer website ( You are advised to consult this policy regularly for any changes.
  2. Here are the basics:
    1. We collect information about how users access DataSeer’s website and services.
    2. We use this information to make DataSeer a better experience for all our users
    3. We protect the privacy of our users and never share private information with third parties.
    4. You can opt out at any time, either temporarily or permanently.
  3. Feedback and comments from our users are very valuable, especially when combined with information automatically gathered about how our users access DataSeer’s website and services. To that end, DataSeer collects key information that helps us improve our services. Some of this information may be personally identifiable information. We may also collect personally identifiable information about our users in other ways, for instance, if you send us an email with your name in it. By accessing our services, you are agreeing to allow DataSeer to store this type of data on our servers.
  4. We may also collect anonymous contextual information about how users access our website and services. While no personally identifiable information is associated with this type of information in our database, it may still be possible to associate the collected information with a specific user (e.g., through a combination with third-party data). However, it is our policy not to make such associations, and to make it difficult to determine such associations.
  5. We track the following kinds of information:
    1. When our services run in your browser and the amount of time they are actively used
    2. Browser incompatibilities and the service state around the time of such problems
    3. Your selections and options (for instance, whether you activate or disable certain features)
    4. Your browser version and system information that may affect performance of our services.


  1. In this policy, when we say we ‘collect’ information, we generally mean that our services keep track of information locally (with the exception of browser data collected by Google Analytics). We store the information persistently in a database for later use.
  2. When we say we ‘use’ information, we generally mean that we store it, retrieve it, parse it, aggregate it, analyze it, report on it, combine it with information from other sources, and do similar transformations and analyses in pursuit of understanding how users in aggregate use DataSeer and how we can make DataSeer better. Our primary goals in collecting information are to provide and improve our services, features, and content.


  1. When you communicate with us or use our services, we may collect personally identifiable information about you. This refers to information about you that can be used to contact or identify you (‘Personal Information’). For instance, if you email us requesting support, you’ll provide us with your email address so we can respond to you. Personal Information can also include, but is not limited to, your name, phone number, IP address, or home address. (We might not ask you for all or any of these things, but you might provide them to us without our asking, for instance, in an email to us.) We use your Personal Information mainly to provide our services and to respond to your requests for support.


  1. We collect Non-Identifying information that you provide or that is provided to us about you when using our services (e.g. what features of the services you use, the information you upload, information from the sources you allow the services to connect to on your behalf, such as Twitter, and your individual preferences). We may also collect Non-Identifying Information about your age, gender, title, occupation, and location if it is available to us.


  1. We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) to provide you with and improve our services, and to respond to your requests for support.


  1. We may aggregate the Non-Identifying Information we collect with the same kinds of information collected from other DataSeer users to provide you with a better experience, to improve the quality and value of our services, and to analyze and understand how our services are used. We may also use information you provide without aggregating it to serve you specifically; for instance, to deliver a product to you according to your preferences or restrictions.


  1. We might also use non-aggregated information for development or demographic profiling purposes, but any such use would not be personally identifiable.


  1. If you sign up for our mailing list, we may also use your Personal Information to contact you with DataSeer newsletters, marketing, promotional materials, or other information that may be of interest to you, either generally or in your capacity as an individual user of our services. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of such communications. (See ‘Changing or Deleting Information’ below.)


  1. When you visit our website or use our service, whether you’re a registered user of our services or visiting a link as a non-registered user, our servers automatically record information that your browser normally sends whenever you visit a website (‘Log Data’). This Log Data may include information such as your computer’s Internet Protocol (‘IP’) address, browser type, the web page you were visiting before you came to our websites, pages of our websites that you visit, the time spent on those pages, information you search for on our websites, access times and dates, and other statistics. We use this information to monitor and analyze use of the websites and the services and for the sites’ technical administration, to increase our Sites’ functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use this information to verify that visitors to the sites meet the criteria required to process their requests.


  1. Like many websites, we may use ‘cookies’ to collect information. A cookie is a small data file that is stored on your computer’s hard disk for record-keeping purposes. We may also utilize session ID cookies to enable certain features of our services, to better understand how you interact with the services, and to monitor aggregate usage by DataSeer users. Unlike persistent cookies, session cookies are deleted from your computer when you log off from our service and close your browser. We have no third-party advertisers on our website or services today, but we may in the future. These third parties may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from any websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the services or all functionality of the services.


  1. DataSeer cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose information about you to government or law enforcement officials or private parties that we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of DataSeer or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
  2. In connection with a merger, acquisition, reorganization, or sale of assets, DataSeer may transfer some or all of its assets, including your Personal Information. DataSeer will notify you by posting an updated Privacy Policy before transferring your information to a new entity as part of a merger, acquisition, reorganization or sale of some or all of its assets, if the new entity’s processing of your information will materially differ from that set forth in this Privacy Policy.


  1. As the majority of information we collect and store is non-identifiable and anonymous, it may be difficult (if not impossible) for us to locate and delete the data we’ve collected from you. If you would like us to delete any records associated with you in our system, please contact us and we will attempt to accommodate your request if we can locate the records, and if we do not have any legal obligation to retain the records. See below for privacy contact information.


  1. DataSeer is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your electronically stored Personal Data (as defined in applicable state statutes on security breach notification) to you via email, or by conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.


  1. DataSeer adheres to the Safe Harbor Agreement concerning the transfer of personal data from the European Union (“EU”) to the United States of America. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce (the “Principles”) with respect to all such data. If there is any conflict between the policies in this privacy policy and the Principles, the Principles shall govern. This privacy policy outlines our general policy and practices for implementing the Principles, including the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by DataSeer whether in electronic, paper or verbal format.
  2. In this section 14, “Personal Information” or “Information” means information that (1) is transferred from the EU to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual. “Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.
  3. Notice: DataSeer shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which DataSeer discloses or may disclose that Information. DataSeer shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to DataSeer, or as soon as practicable thereafter, and in any event before DataSeer uses or discloses the Information for a purpose other than for which it was originally collected.
  4. Choice: DataSeer will offer individuals the opportunity to choose (opt out) whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, DataSeer will give individuals the opportunity to affirmatively or explicitly (opt out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. DataSeer shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.
  5. Onward Transfers: Prior to disclosing Personal Information to a third party, DataSeer shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. DataSeer shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.
  6. Data Security: DataSeer shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. DataSeer has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. DataSeer cannot guarantee the security of Information on or transmitted via the Internet.
  7. Data Integrity: DataSeer shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, DataSeer shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.
  8. Access: DataSeer shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
  9. Enforcement: DataSeer uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using (an independent resource mechanism) as a third party resolution provider.


  1. Questions, comments or complaints regarding DataSeer’s Safe Harbor Policy or data collection and processing practices can be mailed or emailed to:

    DataSeer Research Data Services

    4521 John Street,

    Vancouver, BC


    V5V 3X3